ModdedZone® professionally packages all controllers in branded boxes that are inserted into carrier envelopes.

If your package arrives with damage to the carrier envelope, and that damage is impacting the quality of the internal packaging, please do the following:

Contact our team as soon as possible. Most shipping carriers require notification within two business days. Retain the original envelope with the label. The shipping carrier might need this as part of their investigation.Take pictures of the damage and email those to us at support@moddedzone.com.

We’ll take it from there and reach back out to you with additional information.